- OperatorCyberrock Entertainment N.V.
- Established2009
- Game ProvidersRival Gaming, Betsoft
- AUD AcceptedYes - 1 credit = $1 AUD
Promo codes and the cashier: where to start
Rockbet Casino from Australia puts its bonuses and promotions directly in the cashier. That makes the cashier the useful starting point: sign in, open the available promotion area and look at the full terms before making a deposit.
A promo code is not among the current promotions, so the practical route is to claim an offer through the cashier rather than look for a separate code entry. The cashier route works whether you are browsing Games Online in a browser or using the downloadable PC software.
Check the terms before you opt in
Once a bonus is applied and you place a wager, the bonus must be played through until the wagering requirement is complete or the balance reaches zero. A promotion is extra playing balance, not a guarantee of a win.
How to claim a promotion before you play
- Sign in and open the cashier
Use your Rockbet account and go to the cashier, where the brand makes its promotions available for claiming.
- Choose the offer shown for your account
Read the offer name, minimum deposit, bonus amount, free-spin detail where included, wagering requirement and withdrawal conditions before selecting it.
- Confirm the deposit requirement
Make sure your deposit meets the minimum for the promotion you have selected. For the main AU offer, the minimum deposit is $50.
- Confirm the bonus is applied
Check your balance or cashier display before you start playing. This gives you a clear view of the deposit and bonus amounts being used.
- Keep your play consistent with the terms
After any wager is placed with a bonus active, the bonus remains subject to its wagering requirement. Keep the terms handy so you know what must be completed before requesting a withdrawal.
If you have selected an offer by mistake but have not placed any wager after it was applied, support can remove the bonus when you request it by email, telephone or live chat. Once you have wagered, the play-through rule applies.
AU promotion terms worth checking first
The main Australian offer is a 400% deposit bonus up to $6,000 AUD, with a $50 minimum deposit and 75 Free Spins. Its wagering requirement is 35× the bonus amount. The same 400% bonus up to $6,000 AUD is also offered with a $65 minimum deposit and 35× wagering, without the extra spins.
Other AU variants use a $35 minimum deposit with 50 free spins, or a $25 minimum deposit with 100× wagering. The exact version available to you should be checked in the cashier before you claim it, as the minimum deposit and play-through terms can change the amount of play required.
| Promotion detail | Term | What it means |
|---|---|---|
| Match rate | 400% | The bonus is four times the qualifying deposit, subject to the maximum bonus. |
| Maximum bonus | $6,000 AUD | The bonus amount cannot exceed this figure. |
| Main minimum deposit | $50 AUD | This is the minimum for the offer with 75 Free Spins. |
| Main wagering | 35× the bonus amount | The required play-through is calculated from the bonus amount. |
Here is the simple maths. A $50 deposit at 400% produces a $200 bonus, and 35 × $200 means $7,000 in wagering. That example shows how the requirement is calculated; it does not promise a particular result from play.
Wagering rules that can change your cashout
The bonus amount itself cannot be withdrawn. Before a withdrawal is sent, any remaining bonus amount is deducted, and the required wagering must be completed first. This is why the bonus figure and the cashout rules need to be considered together.
A wager of any amount after a bonus has been applied keeps that bonus in play until the balance reaches zero or the wagering requirement is complete. If no wager has been made, you can ask support to remove the bonus through email, telephone or live chat.
| Rule | Term | Practical effect |
|---|---|---|
| Bonus withdrawal | Bonus amount is non-withdrawable | The bonus portion is deducted before a withdrawal is sent. |
| Wagering | Must be completed before withdrawal | You need to finish the required play-through first. |
| 200% or higher bonuses | Classified as Special Promotions | The 400% AU offer falls into this category. |
| Promotion validity | Valid for the period in the offer | Claim and use it within the stated promotional period. |
The general bonus terms also say that reload bonuses start from a 100% match. Separate wagering requirements can apply to players from certain countries, so the cashier terms for your account are the ones to use when calculating your own play-through.
A small deposit can limit the session cashout
Deposits of $249 AUD or less carry a maximum withdrawal of 10× the deposit for that play session. For example, a $100 deposit has a $1,000 maximum under that rule.
Deposits, withdrawals and limits for an AU player
AUD is accepted as a native currency, with 1 credit equal to $1 AUD. Deposit methods include Visa, Mastercard, Paysafecard, Skrill, Neteller, Moneybookers, EcoCard, Click2Pay and Bitcoin. Bitcoin deposits must be started in the cashier each time, and only BTC is accepted.
| Item | Term | What to plan for |
|---|---|---|
| Withdrawal methods | Bank Transfer (Wire), Neteller, Direct-to-Card | Choose one of the available withdrawal routes. |
| Weekly withdrawal limit | $4,000 AUD | This is the AU weekly limit shown with the offer terms. |
| Monthly withdrawal limit | $10,000 AUD | Plan larger cashouts around the monthly cap. |
| Withdrawal approval | Up to 12 working days | The period starts after the authorisation process is completed. |
| Withdrawal transfer fee | $10-$40 USD/EUR/GBP | The payment processor sets the fee according to location. |
Every deposit must be wagered at least once before you can submit a withdrawal request. Otherwise, the casino may charge processing fees. Card processing banks may also charge foreign transaction fees of 6-8% per transaction.
If you use an e-wallet, the casino may ask for copies of other transactions showing that the e-wallet is in use. Keeping those records available can make the verification step more straightforward.
Verification, account care and 24/7 help
Rockbet requires a completed Security Verification Form and personal identification documents for KYC. When requested, return them within 30 days. An account may be suspended and funds forfeited if the requested documents are not returned within that period.
Registration is for players aged 25 or over, and each person may hold one casino account per person, household, IP address, email address or computer. Use authentic, accurate information when registering, as false details can lead to account suspension.
Live chat and telephone support operate 24/7, with email and fax also available. If you have claimed a promotion but have not yet wagered, these support channels can handle a request to remove the bonus.
Keep the account active
An account with no login or wager for 120 consecutive days is treated as dormant, and the casino may forfeit the balance. Logging in and keeping your account details current helps you avoid that policy.
Promo Code: your questions
Where do I claim a Rockbet promotion?
Promotions are claimed directly through the cashier. Sign in, open the cashier and review the offer terms before making the qualifying deposit.
What is the main AU promotion?
The main AU offer is a 400% deposit bonus up to $6,000 AUD, with a $50 minimum deposit, 75 Free Spins and 35× wagering on the bonus amount.
How much wagering applies to a $50 deposit?
At 400%, a $50 deposit creates a $200 bonus. With 35× wagering on the bonus, the calculation is 35 × $200, which equals $7,000.
What withdrawal limits apply to Australian players?
The AU terms show a $4,000 AUD weekly withdrawal limit and a $10,000 AUD monthly withdrawal limit. Deposits of $249 AUD or less also have a 10× maximum withdrawal for that play session.
Which methods can I use to withdraw?
Withdrawals are available by Bank Transfer (Wire), Neteller and Direct-to-Card. A transfer fee of $10-$40 USD/EUR/GBP applies to each withdrawal, with the payment processor determining the amount by location.
What documents are needed for promotion-related withdrawals?
KYC requires a completed Security Verification Form and personal identification documents. Return requested documents within 30 days to keep the account in good standing.
